At Bulkbuydirect, we are committed to offering competitive prices on everyday essentials for our Australian customers.
If you find a lower price on an identical, in-stock product from a qualifying Australia-based online retailer, we’ll match it.
That’s our promise.
How to Request a Price Match
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Find a Lower Price:
Before placing your order with us, locate an identical product at a lower price on a qualifying Australian retailer’s website. -
Contact Us:
Email us with a direct link to the competitor’s product page.
Please send your request to
Support@bulkbuydirect.shop. -
Verification & Approval:
Our team will review your request within one business day.
Once approved, we’ll provide instructions to complete your purchase at the matched price.
Price Match Conditions
- The item must be identical in brand, model, size, colour, and quantity.
- The item must be in stock and available for immediate purchase from the competitor.
- The competitor must be a legitimate, Australia-based online retailer.
- The listed price must be in Australian dollars (AUD).
- The matched price includes advertised shipping fees and applicable taxes (GST).
- Price match requests must be submitted before placing an order.
Exclusions
- Marketplace sellers (e.g., eBay, Amazon, Catch, TikTok Shop).
- Clearance, liquidation, or “closing down” sales.
- Pricing or typographical errors on competitor websites.
- Membership-only, loyalty, employee, or wholesale pricing.
- Bundle deals, rebates, or promotional giveaways.
- Products sold by overseas-based retailers.
Our Price Match Guarantee reflects our commitment to fair pricing and transparency.
If you have any questions, please feel free to contact our support team.